Client Relationships

In-house counsel, accountants and business managers have to tightly manage the fees they give to external advisers. They are looking for extra value and commitment from their advisers and for people who really understand their business and sector. Knowledge is the key!

Katie can help your business build this knowledge enabling you to protect and expand your business. She can: 

• Develop a client review programme and perform client service reviews.
• Audit your existing key account process and advise on new changes to bring it in-line with best practice. 
• Coach professionals and in-house business development managers on key account management. 
• Facilitate key account meetings and away-days. 
• Help manage individual accounts.